googlef97bbafa17c9186b.html Faqs | Cyprus | Luggage Factory

Frequently Asked Questions

Please contact us through our email address: info@suitcasecenter.com

  • HOW DO I CONTACT Suitcase Center?

Please contact us at info@suitcasecenter with a photo of your lock.  Please allow for up to two business days for a response.

 

        If it's very urgent, you can try checking all the combinations between 0-0-0 and 9-9-9.  It should take a few minutes to check all the combinations.

  • I FORGOT MY LOCK COMBINATION.  HOW DO I RESET MY LOCK?

Please see lock instructions.

  • HOW DO I SET MY LOCK?

TSA (Transportation Security Administration) in the US may open checked luggage as part of their security screening process.  If your luggage is locked with a non-TSA approved lock, the lock or your luggage may be broken open.  If your luggage is locked with a TSA approved lock, TSA staff will open the lock using their keys and re-lock your luggage.  Only TSA staff have access to keys to TSA approved locks.

  • WHAT ARE TSA LOCKS?